Privacy Policy
Last updated January 01, 2025
This Privacy Notice for Avarra Solutions LTD ("we", "us", or "our") describes how and why we might collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), such as when you:
Visit our website at avarrasolutions.com or any other website of ours that links to this Privacy Notice
Engage with us in other related ways — including sales, marketing, or events
If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, contact us at rick@avarrasolutions.com.
SUMMARY OF KEY POINTS
This summary provides key highlights from our Privacy Policy, but you can find more details by reading the full document below.
What personal information do we process?
We may process personal information depending on how you interact with us and the Services, the choices you make, and the features you use.Do we process sensitive personal information?
No, we do not process sensitive personal information.Do we receive information from third parties?
We may receive limited data from public databases, marketing partners, social media platforms, and other outside sources.How do we process your information?
We process your information to provide, improve, and administer our Services, communicate with you, enhance security, and comply with laws.When and with whom do we share personal information?
We only share information in specific circumstances and with trusted third parties.How do we keep your information safe?
We use industry-standard technical and organizational security measures to protect your data.What are your rights?
Depending on your location, you may have rights to access, update, delete, or restrict your personal information.
TABLE OF CONTENTS
What Information Do We Collect?
How Do We Process Your Information?
What Legal Bases Do We Rely On?
When and With Whom Do We Share Your Information?
Do We Use Cookies and Tracking Technologies?
Do We Offer AI-Based Products?
How Long Do We Keep Your Information?
How Do We Keep Your Information Safe?
Do We Collect Information from Minors?
What Are Your Privacy Rights?
Controls for Do-Not-Track Features
Do US Residents Have Specific Privacy Rights?
Do Other Regions Have Privacy Rights?
Do We Make Updates to This Notice?
How Can You Contact Us About This Notice?
How Can You Review, Update, or Delete the Data We Collect From You?
1. WHAT INFORMATION DO WE COLLECT?
We collect personal information that you voluntarily provide when you:
Sign up for our Services
Contact us
Fill out a form
Engage with our content
Information automatically collected:
We also collect certain information automatically when you visit our website. This may include your IP address, browser type, operating system, device identifiers, location data, and browsing activity. We use this data for analytics and performance monitoring.
2. HOW DO WE PROCESS YOUR INFORMATION?
We process your personal information to:
Deliver and manage our Services
Respond to inquiries
Monitor usage patterns and improve functionality
Conduct analytics and performance tracking
Prevent fraud and ensure security
Comply with applicable laws and regulations
3. WHAT LEGAL BASES DO WE RELY ON?
If you are located in the UK or EU, we rely on these legal bases:
Consent — You’ve given permission to use your data for a specific purpose.
Performance of a contract — To fulfill our obligations to you.
Legitimate interests — To operate our business without overriding your rights.
Legal obligation — When necessary to comply with laws.
Vital interests — To protect your health or safety in emergencies.
4. WHEN AND WITH WHOM DO WE SHARE YOUR INFORMATION?
We only share your information with third parties when necessary, such as:
Service providers (e.g., cloud storage, analytics, CRM tools)
Business partners and affiliates
Legal authorities if required by law
In the event of a business transfer (e.g., merger or acquisition)
5. DO WE USE COOKIES AND TRACKING TECHNOLOGIES?
Yes. We use cookies, pixels, and similar tracking technologies to:
Maintain site security
Remember your preferences
Analyze usage patterns
Optimize performance
You can manage cookie preferences through your browser settings.
6. DO WE OFFER AI-BASED PRODUCTS?
Yes. Our Services may include AI-driven tools such as:
Voice agents
AI web chat assistants
Lead qualification bots
Automated workflow systems
These may be powered by trusted third-party AI platforms like OpenAI, ElevenLabs, or AWS. Data processed by these tools is handled in compliance with privacy and security regulations.
7. HOW LONG DO WE KEEP YOUR INFORMATION?
We keep your data only for as long as necessary for the purposes outlined in this policy, unless a longer retention period is required by law. Once no longer needed, we securely delete or anonymize your data.
8. HOW DO WE KEEP YOUR INFORMATION SAFE?
We implement appropriate technical and organizational measures to protect your personal data, including:
Encryption at rest and in transit
Firewalls and intrusion detection
Regular access reviews and audits
While we do our best, no system can be guaranteed 100% secure.
9. DO WE COLLECT INFORMATION FROM MINORS?
We do not knowingly collect data from or market to children under the age of 18. If we learn that we have collected personal information from a minor, we will take appropriate action to delete it.
10. WHAT ARE YOUR PRIVACY RIGHTS?
Depending on your location, you may have the right to:
Access the personal data we hold about you
Request correction or deletion of your data
Object to or restrict certain data processing
Withdraw your consent at any time
To exercise these rights, contact us at rick@avarrasolutions.com.
11. CONTROLS FOR DO-NOT-TRACK FEATURES
Some browsers offer a "Do Not Track" feature. At this time, we do not respond to such signals, but you can manage your privacy settings through browser or device controls.
12. DO US RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
Yes. If you are a resident of California or other US states with data laws, you may have additional rights such as:
Right to know what data we collect
Right to request deletion
Right to opt out of data sales (we do not sell your data)
13. DO OTHER REGIONS HAVE SPECIFIC RIGHTS?
If you are located in Canada or other regions with local data protection laws, we comply with relevant regulations and provide you with access, correction, and deletion rights.
14. DO WE MAKE UPDATES TO THIS NOTICE?
Yes. We may update this Privacy Policy as necessary to reflect changes in law or our business practices. The updated version will be indicated by a revised “Last Updated” date.
15. HOW CAN YOU CONTACT US?
If you have questions or comments about this Privacy Policy, you may contact us by email at:
16. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
To request to review, update, or delete your personal information, please email us at rick@avarrasolutions.com. We will respond in accordance with applicable laws.